Exchange Policy

At Hijablers, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple exchange process under the following conditions.

1. EXCHANGE ELIGIBILITY

Products may be exchanged within 5 days of receiving your order.

To qualify for an exchange, the item must:

• Be unused and unworn
• Be unwashed and undamaged
• Be in its original packaging
• Include all tags and labels attached

2. NON-EXCHANGEABLE ITEMS

The following items cannot be exchanged:

• Sale or discounted products
• Used or worn products
• Washed or altered products
• Products damaged after delivery

3. EXCHANGE PROCESS

To request an exchange, please contact our customer support team within 5 days of receiving your order.

Provide:

• Order Number
• Product Name
• Reason for Exchange
• Supporting Images (if applicable)

Our team will guide you through the exchange procedure.

4. SHIPPING CHARGES

Customers are responsible for exchange shipping charges unless the product received is damaged, defective, or incorrect.

5. QUALITY ASSURANCE

All exchanged products are inspected before processing. Hijablers reserves the right to decline exchange requests that do not meet the conditions outlined in this policy.

6. DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will review the issue and arrange an appropriate solution.

7. CONTACT US

For exchange requests or assistance, please contact:

Email: infohijablers@gmail.com

Phone/WhatsApp: +92 306 0405090

Address:
2nd Floor, Ghousia Super Store,
College Road, Comboh Colony,
Multan Road, Lahore, Pakistan.

Thank you for shopping with Hijablers. We appreciate your trust and are committed to providing a seamless shopping experience.